Admin & Managers

Ancillary Products

• Check Printing Services
• How to Reach the HR Support Center
• Labor Law Posters

Account Settings

• Editing Your User Account
• How to Add a Check Printing Signature
• Clearing Cache and Cookies
• Subscribing to your CertiPay Online Calendar
• Two-Factor Authentication
• Company Locations and Addresses

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Employees and Contractors

• SOC Reporting
• Employee State Tax Profiles
• Deduction Models
• Entering or Updating an Employee's Tax Profile
• Entering or Updating an Employee's Payment Method
• Entering or Updating Compensation Information

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Payment Methods

• Direct Deposit Reversals
• Edit an existing direct deposit
• What are Payment Methods?
• How do I add a Direct Deposit/Pay Card to an employee profile?
• Updating Payment Methods
• Multiple Payment Methods

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Worker's Compensation

• What Do I Need For My Workers' Comp Audit?
• Workers' Comp Declaration Page
• Workers' Compensation Module
• Workers' Compensation PayGo
• How to Add Workers' Comp Class Codes to an Employee Profile

Employee Groups

• Employee Groups
• Assigning Employees to Employee Groups
• Editing Employee Groups
• Adding Employee Groups

Benefits

• Employee & Employer Health Plan Contributions

COVID-19

• PPP Loan Forgiveness Reports Breakdown
• Paycheck Protection Program
• Employee Retention Credit
• FFCRA Guidance for Employers with less than 50 Employees
• COVID19 - FLMA
• COVID19 - Care Leave

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