CertiPay Online Help Center
Knowledge base
General
New Clients
Admin & Managers
Ancillary Products
Account Settings
- Self-Print Check Stock
- Editing Your User Account
- How to Add a Check Printing Signature
- Clearing Cache and Cookies
- Subscribing to your CertiPay Online Calendar
- Two-Factor Authentication
Employees and Contractors
- SOC Reporting
- Employee State Tax Profiles
- Deduction Models
- Entering or Updating an Employee's Tax Profile
- Entering or Updating an Employee's Payment Method
- Entering or Updating Compensation Information
Payment Methods
- Direct Deposit Reversals
- Edit an existing direct deposit
- What are Payment Methods?
- How do I add a Direct Deposit/Pay Card to an employee profile?
- Updating Payment Methods
- Multiple Payment Methods
Worker's Compensation
Employee Groups
Benefits
COVID-19
- PPP Loan Forgiveness Reports Breakdown
- Paycheck Protection Program
- Employee Retention Credit
- FFCRA Guidance for Employers with less than 50 Employees
- COVID19 - FLMA
- COVID19 - Care Leave
Employees & Contractors
Payroll Processing
Pay Schedules
- Work Week for Payroll Calendar
- What information do I need to set-up a Pay Schedule?
- How do Semi-Monthly Pay Schedules work?
- Add Employees to a Pay Schedule
- Creating a Pay Schedule
- Create Multiple Pay Schedules
Processing Payroll
- Payroll Suspensions
- Fringe Benefits Setup
- Cancelling and Voiding Payroll
- What is Certified Payroll?
- How do I add a termed employee to my payroll?
- Viewing your Payroll History
Automatic Processing
- What is Automatic Processing and can I set my payroll to automatically process?
- Special criteria needed for Automatic Payroll
- Enabling Automatic Payroll
- How do I know if my payroll was automatically processed?
- What happens if I need to make adjustments or cancel a payroll that was automatically processed?
Paid Time Off & Timekeeping
Reports & Forms
Taxes
General Tax Information
- Colorado Paid Family and Medical Leave Insurance Program
- Closing and Reopening a State or Local Tax Account
- How to Contact State Agency or IRS
- Washington Long-Term Care Act
- Reciprocity Agreements between Multiple States
- Understanding the Quarterly Tax Package